Terms & Conditions
Welcome to The Master Jacket. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. Website Usage
All content available on this website, including text, images, graphics, logos, product information, and website design, is the property of The Master Jacket and is protected by applicable intellectual property laws.
You may use this website solely for lawful browsing, shopping, and informational purposes. Any unauthorized use, reproduction, or distribution of website content is strictly prohibited.
2. Orders & Payments
By placing an order through our website, you confirm that:
- All information provided is accurate and complete
- You are authorized to use the selected payment method
All payments are processed securely through trusted third-party payment providers. The Master Jacket does not store complete debit or credit card details on its servers.
3. Pricing & Product Availability
All prices displayed on our website are listed in the applicable currency and represent the final product price at checkout, excluding any applicable taxes or shipping charges where stated.
In the event of pricing inaccuracies, typographical errors, or system-related issues, we reserve the right to correct such errors and contact you before processing the order.
If a product becomes unavailable after an order is placed, we may offer:
- A suitable alternative product
- A replacement option
- A full refund
4. Shipping Policy
Shipping times, processing periods, delivery estimates, and shipping charges are outlined in our Shipping Policy, which forms part of these Terms & Conditions.
5. Returns, Exchanges & Refunds
Our Return, Exchange & Refund Policy applies to all purchases made through our website. Details regarding eligibility, procedures, and refund processing are available on our dedicated policy page.
6. Customer Reviews & User Content
Customers may submit reviews, feedback, or other content related to their shopping experience. By submitting content, you grant The Master Jacket the right to use, display, and share such content for marketing and promotional purposes.
We reserve the right to remove content that is:
- Offensive or inappropriate
- Misleading or fraudulent
- Illegal or harmful
- In violation of applicable laws or regulations
7. Limitation of Liability
To the fullest extent permitted by law, The Master Jacket shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability shall be limited to the original purchase amount paid for the relevant product.
8. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of Germany. Any applicable consumer protection rights under your local laws remain unaffected.
9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Any revisions will become effective immediately upon publication on our website.
We encourage customers to review this page periodically for updates.
10. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Customer Support Number: +49 176 41669858
Email: hello@themasterjacket.com
Address: Stockumer Str 218, Dortmund, 44225, Germany